A Volksbank ATM from Konstanz, a German city bordering Switzerland faced a curious error for two days: the ATM asked each client who wanted to exchange money whether they are from Romania, Sudkurier daily reads, quoted by Romanian news agency NewsIn.
The ATM, located in the commercial complex Lago from Konstanz had a strange behavior in the last couple of days and faced a curious error, Sudkurier journalists read who went to use the ATM, to check the information. As proof, they even offer a photo with the screen of the ATM: at the question Do you live in Romania, the ATM offered a YES option and a NO option.
Clients of the commercial complex are irritated and some are even amused by the event. Volksbank informed on Monday afternood that the ATM was taken for technical checks. Local bank director Roger Winter said that the bank did not do this on purpose.
According to him, the bank is not interested in the nationality of its clients. According to German journalists, clients could proceed with their request even if they answered yes to the question.
It appears that there was a confusion: an employee of the company who owns and operates the ATMs introduced the question to Volksbank ATMs even though another bank requested them to do it.
